Right of withdrawal & model withdrawal form

Withdrawal Instructions

Consumers have a fourteen-day right of withdrawal.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Airbag24 Airbagsysteme, Schönefelder Chaussee 73, 12524 Berlin, Germany, info@airbag24.de, Telephone: +49 30 75 655 671, Fax: +49 30 75 655 672) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and Early Expiry of the Right of Withdrawal

The right of withdrawal does not exist or expires prematurely for the following contracts:

• Contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (§ 312g para. 2 no. 1 BGB). This applies in particular to crash sensors as well as airbag or replacement control units, which are coded to the specific vehicle before dispatch on the basis of the Vehicle Identification Number (VIN) provided by you.
• Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal was removed after delivery (§ 312g para. 2 no. 3 BGB). This applies in particular to the safety-relevant simulators (seat occupancy mats), which are delivered in sealed protective packaging.

Model Withdrawal Form

(If you want to withdraw from the contract, please complete this form and send it back.)

• To Airbag 24 Airbagsysteme, Schönefelder Chaussee 73, 12524 Berlin, Germany, info@airbag24.de, Fax: +49 30 75 655 672
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.

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Note: Voluntary goodwill return (not a statutory withdrawal)

Even in cases where no statutory right of withdrawal exists (see above), Airbag24 voluntarily and without acknowledgement of any legal obligation grants a return right of 14 days from receipt of the goods, provided that the sealed protective packaging is unopened and the goods are unused (e.g. in the case of goods ordered by mistake). After the seal has been opened or the goods have been used, a goodwill return is excluded. The direct costs of the return are borne by the customer in this case. There is no legal entitlement to this; your statutory warranty rights in the event of defects remain unaffected.